April/2026
JOB POSTING
IT Infrastructure and Information Security Officer
The Caribbean Maritime University (CMU), the only specialized maritime university in the English-speaking Caribbean is inviting applications for the post of IT Infrastructure and Information Security Officer (Level 3).
JOB SUMMARY
Under the direction of the Manager, I.T. Infrastructure & Information Security, the incumbent is responsible for providing technical assistance to students, faculty and staff. In addition, the incumbent would be required to perform basic computer troubleshooting and data entry tasks.
Key Outputs:
-Hardware and Software tested.
-Accurate analyzed data produced.
-Inventory of I.T equipment maintained.
-Procedures, policies, and guidelines adhered to.
-Computers for use on the network are installed and configured.
-Activities are documented.
Key Responsibility Areas:
Technical / Professional Responsibilities
-Installs and configures hardware and software components.
-Repairs or replaces damaged hardware.
-Upgrades systems to enable compatible software.
-Installs and upgrades antivirus software.
-Performs tests on new hardware and software.
-Defines software, hardware, and network requirements.
-Troubleshoots hardware and software issues.
-Provides technical user support to internal and external customers.
-Be present, visible, and available to Faculty, staff and students requiring technical assistance.
-Provides answers to Faculty, staff and students who are experiencing I.T. related issues.
-Be acquainted with campus technology changes and problems.
-Produces accurate and reliable data and interpret results.
-Assisting with the Inventory of Information Technology equipment.
-Adheres to correct procedures, policies, and guidelines.
-Document all activities, record results and retrieve data.
-Maintains safe and clean work area and equipment.
-Schedules and prioritizes activities undertaken to meet agreed targets.
-Provides hardware and software support to staff, faculty and students.
-Communicates technical problems and proposes solutions to the System Administrator.
-Consults with System Administrator to develop appropriate technical solutions, if necessary.
-Installs and configures computers for use on the network as required.
-Installs and configures printers for individual computers and or for use on the network as required.
-Ensures that suitable formats are designed to obtain the correct data required.
-Keep informed and up to date with functional changes in enterprise systems
REQUIRED KNOWLEDGE & EXPERIENCE
-At least an Associate Degree in Information Technology; Computer Science; Computer/Software Engineering; or any other related field
-At least three (3) years’ experience in a similar or related position.
-Excellent knowledge of PC repair techniques
-Knowledge of Windows, Networking, Microsoft Suite and Applications
-Proficiency in the use of relevant computer technology both hardware and software
Required Competencies:
Core
-Good harnessing of technology initiative
-Good negotiating and persuading skills
-Proficiency within a wireless/wired networked environment and the ability to excellently troubleshoot network connectivity issues
-Excellent presentation and oral and written communication skills
-Sound judgment and analytical skills
-Excellent time management and organization skills
Technical
-Excellent analytical and problem-solving skills
-Ability to learn, absorb and retain information quickly
-Ability to present ideas in user-friendly language
-Knowledge of Company policies and practices
-Strong documentation skills
-Highly self-motivated and directed
-Knowledge and understanding of Data Security Management
Interested persons should send their application and resume by May 7, 2026 to:
Director, Human Resources & Administration/Deputy Registrar
P.O. Box 8081
Kingston
Email: recruitment@cmu.edu.jm
